Posts Tagged ‘training’

Training is the tip of the iceberg

Tip of the icebergI used to be a management trainer with a consultancy both in the United Arab Emirates and in the UK. Everything went really well and we conducted lots of training programmes for a wide range of companies in everything from customer service to quality programmes. Then one day our best client came along and said “We love your training, everyone comes out full of enthusiasm and ready for action – BUT, after a while they seem to go back to doing things the old way and end up on the same programme again next year. How can we change this?”

Stop, Collaborate and Listen!

One of the 4Networking Directors, Tim Johnson, caused a little bit of an outcry not that long ago when he announced to members that one man bands do not work. Now I can understand why his members were initially upset, after all most networking groups are built upon one man bands. Yet what Tim actually meant was that most one man bands will always, at best, struggle. However, if business owners are open minded and look at collaborating, then their potential for success and longevity massively increases.

how sharp is your saw?

How sharp is your saw? When I use the analogy of sharpening the saw, I of course refer to Stephen Covey’s habit #7 from ‘ The 7 Habits of Highly Effective People’ I would like to look at this from a training perspective. If you take a step back, think about your effectiveness. Just how effective are you ?Do you still have the same levels of motivation you did this time last year or is work a chore?

How do you keep your saw sharpened?

Sometimes when you sit behind your desk repeating the same process’ and going through the same cycle every month do you ever question if you could work smarter or achieve more of your monthly objectives? Do you leave everything till the last minute and wonder why you are always constantly running round like the proverbial ‘headless chicken’? This isn’t going to be a session on time management, more why training and development is so important for keeping that all important saw sharpened. If you need training, do not be afraid to ask for it, it’s an investment in your career and from your employers perspective it will reap rewards, remind them of the following:   Why train?Well it’s simple, if you want highly effective people who consistently deliver above your expectations,then training is a necessary cost, a cost which is measurable and has a high return on your investment. If you don’t have a learning and development programme in place in your organisation then it is definitely food for thought, particularly if you are looking for the following:

  • Better management and leadership
  • Motivated teams
  • Increased skills
  • Increased revenue and yields
  • Better customer focus
Why wouldn’t you want that for the people who in effect keep your business profitable?
The days of ‘plonking’ a business directory on someone’s desk and telling them to ‘get on with it’ with the words ‘ In my day….’ are long gone. The need for people to connect with customers in the smartest way possible within this competitive environment are key. If you think I being over dramatic, I am not, these strange ‘working’ practises still exist in some places, in an industry that is supposed to be progressive!
So how do you measure the effectiveness of training?

Are you a busy fool?

Do you run around here there and everywhere, mobile phone in one hand, documents in the other? Do you hear yourself telling everyone you are ‘too busy’ to do something or that you ‘haven’t got enough hours in the day’? Are you working from morning til night, and even on weekends?

If this all sounds like you, I don’t think you are alone. I’m not sure if its down to the economy and people being desperate to survive, or if it is a competitive thing that has got out of control, but more and more I see people just like this, people who leave you feeling exhausted after just a few minutes in conversation with them.

If this is you, do you really feel, at the end of your 16 hour day, that you are achieving? My view is that people like this are busy fools, people who convince themselves they are really busy but in actual fact are just avoiding making time for the things they really should be doing.

I have known people who spend the week plodding along in the office, making regular cuppa’s, going for a stroll and then they moan that they have to work all weekend. It’s like a form of self flagellation. Instead of knuckling down and methodically working through their ‘to do’ list, they prefer to work all hours so that they can tell people how busy they are.

But surely it has the opposite effect? People wont think ‘wow you’re busy’ but are far more likely to think, ‘you haven’t got time for me’. In a business sense this can be very damaging as potential clients may perceive you are at capacity and then decide to go elsewhere.

At times we can all be busy fools, I know I have run around like a headless chicken convincing myself that I didn’t have time to stop and think about what I really needed to do next, it becomes a hamster wheel that is very difficult to get off. The most important thing is recognising this and addressing it before it damages your business and maybe even your personal life.

So how can you stop being a busy fool and become more productive? Here are a few ideas:

How to create SUSTAINABLE CHANGE in your future (Part 2 of 2)

“How can you say that the sky’s the limit when there are footprints on the moon?”

 

  This post is by Brian Light                                                            

Your KNOW HOW “know how to get to where you want to go”
Getting this step right means making ‘real decisions’ and deciding what it is you’re going to achieve and then, and only then, close off all other possibilities. 

 

How much do you really want to get there?

  • It doesn’t matter what your goals, dreams or outcomes are . . . if you do nothing about them
  • It doesn’t matter how much you talk about changing you company . . . if all you do is talk
  • It doesn’t matter what changes you want in your life . . . if all you do is delay and delay

 

So it’s time for you to ask yourself, privately and honestly and with absolute certainty:

  • What dreams, what hopes or what ambitions
  • What team openness, what project success or what professional fulfilment
  • What new confidence, what relationships or what decisions

 

How much do you really want it will decide whether you do anything about it or not, and when?  If you don’t want it then do nothing about it, that’s fine, because it’s your decision.

 

Your KNOW HOW “your skills gap”
There are two areas that your professional COACH will help and support you: 

  • Your Skills Gap
  • Your Company’s Skills Gap

 

Your Skills Gap
One-to-One Management Coaching has, over the years and using coaching techniques, helped and supported numerous Business Owners, Directors and Managers who:

  • have challenges with getting the best from their people
  • recognise the need to improve business performance
  • have a problem with getting steady and consistent growth from their company
  • feel that they could be making a more leadership contribution

 

Each coaching session lasts three hours and whilst there is a clearly defined outcome(s) for the programme each session will take into account the clients specific requirements or difficulties.

 

 

 

 

 

 

Your DO IT “just do it”
The final step in the formula is the simplest piece of common sense.

 

  • Implementing your dreams is the most difficult thing to complete successfully and requires many important values.
  • The one value that is amongst the most important is persistence’

 

Thought:  “individuals who succeed at anything, be it business or relationships always show persistence that wipes failure off their radar.”

 

Therefore, whenever you do anything ask yourself: “does it help me, my team, my company?”

If it helps, do more of the same; if it doesn’t, do something else.

 

A vision for your business

This post is by Rob Cameron

As I considered what to write as my first post for this exciting new project, I wanted to talk a little about the need to have a vision of where you want to take you and your business too, as I did the opening lines of a song came to mind

Do you know where you’re going to?
Do you like the things that life is showing you?
Where are you going to?
Do you know…?

Theme From Mahogany (Do You Know Where You’re Going To?) – Dianna Ross (M. Masser/G. Goffin)

Boost your motivation

This post is by Hazel Walker

 

It’s winter. It’s cold. It’s grey. We’re still in the post-Christmas slump. Our new year resolutions are history and our motivation is zilch.

Great! We’re in the perfect state for a motivation booster that will give our get-up-and-go an injection of zest and put us in the ideal frame of mind to push our businesses into a faster, fitter, fresher phase.

Try this three-step process and see for yourself how quickly you start to feel inspired to move on up. Clear an hour in your desk diary, or do this at home instead of watching the soaps!

Fail to prepare, prepare to fail

All about our first week of delivering a service to clients & what we've learnt from it Read the rest of this entry »

So what did you achieve in your life, career, business last year?

It’s that time of year again where we look back over the last year and evaluate either how well we’ve done or how on earth did last year go by with only having achieved that much. Where are you sitting right now? How is 2011 looking for you? Read the rest of this entry »

Sell………..not tell……Pleeease?

Stop spouting features and sell the benefits ! Read the rest of this entry »