Posts Tagged ‘personal attitudes’

Top Ten Tips To Starting To Telephone Cold Call – Part One

Top Ten Tips To Starting To Telephone Cold Call – Part One

I’ve been making appointments via the phone for over 25 years…here’s some quick tips to help you get started.

1.       Be prepared! Sounds obvious, but make sure you have lots of paper and a pen cos you are going to need to make some notes.

2.       Who do you need to speak to? The Director? The HR Manager? The Facilities Manager? Higher up the food chain so to speak, the better results you will get. Make sure before you pick the phone up you know what decision maker you need to be asking for.

3.       What’s the aim of your call? Be sure before you pick up the phone. Is it to fact find? Get a name? Make an appointment?

4.       Receptionists are not Gatekeepers, dragons or destined to make your life hell. They are merely doing their job and acting as their employers have asked them to.  Bodes well to remember that because the quicker you make friends with the receptionists the quicker you will get through to the decision maker.

5.       Best opening line ever coming up…wait for it…” Hello, I wonder if you can help me please?”.